Answered Where is the Enterprise Sales team?

[Exodus_Kris]

I've requested that my account be upgraded to an Enterprise plan. This cannot be done without actually having an Enterprise salesperson set up a meeting. My request was made 12 days ago, and I have not yet heard back from the sales team.

Do they not want my extra dime? Kind of strange for a sales team to sit on a qualified lead.

 

[Nody | Team TB]

I've requested that my account be upgraded to an Enterprise plan. This cannot be done without actually having an Enterprise salesperson set up a meeting. My request was made 12 days ago, and I have not yet heard back from the sales team.

Do they not want my extra dime? Kind of strange for a sales team to sit on a qualified lead.

Good Morning/Evening,

I apologize for the inconvenience this has caused. We appreciate your patience. I have just bumped our sales team about this request and asked one of our sales team to get in touch with you to discuss further prospects as soon as possible. Once again, thank you so much for your kind understanding of this, and I apologize for the delay in getting back to you. We have some behind-the-scenes transitions that resulted in a delay in transmitting the necessary communication meant to be done in the anticipated time. As a result, a delay in reaching out to our customers.

Thank you!

 

[Exodus_Kris]

Hi Naeem,

Thanks for the response.

 

[Nody | Team TB]

You're welcome!