Answered Thumbnail Generator Issues

[TravelBug]

Hi, issue started today the thumbnails being generated are showing perfectly until I try and upload into YouTube using tubebuddy?
They become massive in visual size and just produce a black thumbnail?
Everything is the same as before. I even tried uploading previously uploaded thumbnails as a test in case it was the newly generated one but even they don't work now?
Help please.

 

[Nody | Team TB]

Hi, issue started today the thumbnails being generated are showing perfectly until I try and upload into YouTube using tubebuddy?
They become massive in visual size and just produce a black thumbnail?
Everything is the same as before. I even tried uploading previously uploaded thumbnails as a test in case it was the newly generated one but even they don't work now?
Help please.

Hey! Good Morning! I apologize for the inconvenience this has caused you. Unfortunately, due to the recent YouTube API update, it has messed up with our Thumbnail Generator… Rest assured, this has already been escalated to our Engineer team, and they're working on the fixed. Once the issue has been resolved, I'll update you in this thread.

Thank you for your patience.

P,S You can also follow this thread here so you can get notified about the updates here:

TubeBuddy News - [Thumbnail Generator Not Working! May 20/05/2024]

Hey TubeBudies! I apologize for the inconvenience this has caused you. With the latest YouTube API changes behind-the-scene, our Thumbnail Generator is facing some issues, where at times, it might not let user create the thumbnail at all, whilst, at times you might notice that the thumbnail that...

community.tubebuddy.com

 

[Nody | Team TB]

Hi, issue started today the thumbnails being generated are showing perfectly until I try and upload into YouTube using tubebuddy?
They become massive in visual size and just produce a black thumbnail?
Everything is the same as before. I even tried uploading previously uploaded thumbnails as a test in case it was the newly generated one but even they don't work now?
Help please.

Hey! Good Morning! I apologize for the inconvenience this has caused you. Unfortunately, due to the recent YouTube API update, it has messed up with our Thumbnail Generator… Rest assured, this has already been escalated to our Engineer team, and they're working on the fixed. Once the issue has been resolved, I'll update you in this thread.

Thank you for your patience.

P,S You can also follow this thread here so you can get notified about the updates here:

TubeBuddy News - [Thumbnail Generator Not Working! May 20/05/2024]

Hey TubeBudies! I apologize for the inconvenience this has caused you. With the latest YouTube API changes behind-the-scene, our Thumbnail Generator is facing some issues, where at times, it might not let user create the thumbnail at all, whilst, at times you might notice that the thumbnail that...

community.tubebuddy.com