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Answered TubeBuddy Mobile Won't Let Me Sign In

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djrathbun

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I have a Pro license and use TB on both my Macbook and iPhone. Yesterday TB Mobile went into a loop asking me to sign in, I'd sign in with my Gmail account, the 2-step verification pops up on my YouTube app on the iPhone, I say it is me and when I go back to TB mobile, it starts all over again. I've deleted the app, restarted my phone, reinstalled the app - same thing. I'm logged in okay on my Macbook, so I can still use TB for my YouTube channel, but the iPhone app is hooped. WTF?
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
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Heya! Thank you for your patience.

That's indeed strange, usually, it should be fixed once you reinstall the mobile application. Can you please make a support ticket at https://tubebuddy.com/support or send us an email at support@tubebuddy.com so that our support team can look into this and do the needful?

We apologise for the inconvenience it has caused you through this.

Thank you for your understanding :)
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,451
26
Subscriber Goal
2000
Heya! Thank you for your patience.

That's indeed strange, usually, it should be fixed once you reinstall the mobile application. Can you please make a support ticket at https://tubebuddy.com/support or send us an email at support@tubebuddy.com so that our support team can look into this and do the needful?

We apologise for the inconvenience it has caused you through this.

Thank you for your understanding :)
 
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