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YouTube Help subscriber alert issue

cute barbie gaming

New Member
previous 20 days i havent received subscribers alert during live stream. only receive super chat and stream share on facebook alert.. anyone can help me? i have complained youtube but it doesn't work.

Beanie Draws

Mythical Poster
Subscriber Goal
Sounds like you're using streamlabs or something like that. I've heard streamers on twitch constantly complain about their streamlabs notifications not working so i think it's pretty "normal"

Might pay to make sure whatever software you use is up to date though.