Answered Connecting to Another Account

[Jeffrey Powers]

I am helping another YouTuber, and want to show them the features of TB. They set me up as Editor on their YT channel. Issue is, I cannot sign in and add their account to my list.

I am guessing it's the Editor status. If not, how would I go about adding their channel to my TB list?

 

[Ikerot]

@Ikerot They gave me manager status, but I am still not seeing how to add it to my list. The channel is not in the drop down.

What do you mean to add it to your list?

When you're a channel manager, you should be able to sign into their channel and also sign into TubeBuddy with their channel. If you're unable to sign into TubeBuddy, can you send screenshots of the log-in process to support@tubebuddy.com?

 

[TubeBuddy]

I am helping another YouTuber, and want to show them the features of TB. They set me up as Editor on their YT channel. Issue is, I cannot sign in and add their account to my list.

I am guessing it's the Editor status. If not, how would I go about adding their channel to my TB list?

I'll tag @Ikerot

 

[Ikerot]

They have to be a channel manager, not an editor.

 

[Jeffrey Powers]

That's what I thought. Thanks for the info.

 

[Jeffrey Powers]

@Ikerot They gave me manager status, but I am still not seeing how to add it to my list. The channel is not in the drop down.

 

[Jeffrey Powers]

What do you mean to add it to your list?

When you're a channel manager, you should be able to sign into their channel and also sign into TubeBuddy with their channel. If you're unable to sign into TubeBuddy, can you send screenshots of the log-in process to support@tubebuddy.com?

When I choose "Sign into TubeBuddy", it asks which account. I choose my email address, and that brings me to the drop-down of channels I support. His channel does not show up there, so I am not sure how to continue.

I'll send a support ticket.