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Answered Getting Random Giveaway from Tubebuddy App

Breakie

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User name: Breakie
Title of thread: Getting Random Giveaway from Tubebuddy App
Request Type TubeBuddy Mobile
Android or (Apple) IOS? Android
What version of TubeBuddy Mobile? 2.3.1

Explain your issue: Hello, while I was using Tubebuddy App on my S9+ phone I got a random popup from the app stated that I am a lucky winner for Amazon or Walmart giveaway. I checked the forums, YouTube and Twitter to see if this was legit or if Tubebuddy was doing a giveaway - I didn't have anything else open nor gone to any suspicious websites on my phone. I sent a tweet about it but never got a reply back.
Link your YouTube Channel https://www.youtube.com/channel/UCwEZuyBcRlQSebkKVkrpfhQ
 

Beanie Draws

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Did you download TubeBuddy from the official google App Store? WeΓÇÖre you able to take a screen capture of it?

I had something like this unrelated to TubeBuddy happen after I downloaded a game from another app rather than the google store.
@Andrew @Jim know much more about what this might be?
 
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Beanie Draws

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We may all need to start being more careful and being sure to only download the app from tubebuddyΓÇÖs Official site or from the official play store (or official iTunes App Store) the more the app gains popularity, the more people are going to try and imitate it for nerferious reasons. Minecraft has similar issues with itΓÇÖs shader app.
 
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Breakie

Breakie

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Did you download TubeBuddy from the official google App Store? WeΓÇÖre you able to take a screen capture of it?

I had something like this unrelated to TubeBuddy happen after I downloaded a game from another app rather than the google store.
@Andrew @Jim know much more about what this might be?
Hey Beanie,

Yes, I went to the Google Store and got the official TubeBuddy App - been working fine and no issues until now. I will get a screenshot of what it's showing to me.
so far it has not asked for a login nor password just asking for location/real name/ personal information which I am not going to put in.
 
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Breakie

Breakie

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Adding screenshot
Screenshot_20190911-204157_One UI Home.jpg
Screenshot_20190911-204146.jpg
Screenshot_20190911-204144.jpg
 

Jim

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Hi @Breakie can you send a screenshot of the app store for this. I'm pretty sure this isn't our app and am wondering if there's an impersonator out there using our name. I'll search too and let you know if I find it. Thanks!
 
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Beanie Draws

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did You download google play? You donΓÇÖt need to download google play, it comes stock on all android phones. What kind of phone do you have?
 
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Breakie

Breakie

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Have you installed any other software recently? Maybe a google play ad? A game being advertised in another game?
I have installed software recently - Hungry Dragon and Hungry Shark World - Haven't touched Shark World but I did play a bit for Hungry Dragon, ended the process for the game - no notifications for Hungry Dragon nor had it running while using TubeBuddy App. I do have Norton Security on my phone and done scans on my phone with no alerts or any suspicious activity.
 

Beanie Draws

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Well, personally iΓÇÖd Suggest doing a factory reset but the others are investigating more. ItΓÇÖs a little beyond the scope of my knowledge anymore sorry, Jim is looking more into it :)
 
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Breakie

Breakie

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Well, personally iΓÇÖd Suggest doing a factory reset but the others are investigating more. ItΓÇÖs a little beyond the scope of my knowledge anymore sorry, Jim is looking more into it :)
I will keep an eye out, so far this only happen one time for Tubebuddy App - I haven't rooted my phone or do any download APK files. Strictly stayed on the Play Store to get apps and of course use Norton Security just to check any suspicious activity.

Thank you for the support Beanie Draws.:)
 
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Jim

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My guess is that another app you installed is always running in the background and when TubeBuddy is launched it hides/kills the real TubeBuddy and runs it's own app. If you do see it happen again, please let us know.

Also if you get a chance it'd be good to get a list of apps you have installed so we can work through them and see if we can find the one causing the problem. If you do send a list, you can go to this page in a web browser https://play.google.com/apps to get a list of installed apps. The Play Store app on your phone lets you do the same thing. If you'd prefer to wait until it happens again that's fine too.

Thanks for letting us know about this!
 
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Breakie

Breakie

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My guess is that another app you installed is always running in the background and when TubeBuddy is launched it hides/kills the real TubeBuddy and runs it's own app. If you do see it happen again, please let us know.

Also if you get a chance it'd be good to get a list of apps you have installed so we can work through them and see if we can find the one causing the problem. If you do send a list, you can go to this page in a web browser https://play.google.com/apps to get a list of installed apps. The Play Store app on your phone lets you do the same thing. If you'd prefer to wait until it happens again that's fine too.

Thanks for letting us know about this!
Hey Jim, I will get the list for installed apps - Just keeping an eye out and so far nothing has pop up or any ads showing.
 
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Breakie

Breakie

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Hey @Jim sorry for the late reply for the app list - added screenshots of all the apps that are installed on my phone currently - Still no ads nor any pop-ups, tested both with Tubebuddy and other apps open
 

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Beanie Draws

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Wonder if the tweet to gif may have something in it, or if the keyboard may be the culprit. IΓÇÖve had some android keyboards and other ΓÇ£boost your phoneΓÇ¥ type apps have sneaky overlay ads in them.
 

Jim

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Cool thanks for the list! Another one besides Tweet2gif that seems suspect is Vlogger Go Viral. Some of the reviews talk about the constant popups and ads and it does seem like it would be targeted towards YouTubers. I guess if you see the ads again if you could check your phone for which apps are running in the background that could help narrow it down. We'll wait to see if it happens again or if someone else reports something similar. Thanks!
 
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Breakie

Breakie

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Cool thanks for the list! Another one besides Tweet2gif that seems suspect is Vlogger Go Viral. Some of the reviews talk about the constant popups and ads and it does seem like it would be targeted towards YouTubers. I guess if you see the ads again if you could check your phone for which apps are running in the background that could help narrow it down. We'll wait to see if it happens again or if someone else reports something similar. Thanks!
Hey Jim, I think I found the problem/issue. I was checking the news tab within tubebuddy app and when I click on one of the article it gave me the same pop up ad that I saw - it was none of the apps I installed, seems to be a third app website or where the article is hosted at.