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Question Channelytics is not showing metrics data

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uncleplant

New Member
1
3
User name: uncleplant
Title of thread: Channelytics is not showing metrics data
Request Type Browser Extension/TubeBuddy Website Tools
What browser are you on? Chrome
Studio Beta or Studio Classic? Studio Beta
What version of TubeBuddy? 1.45.630
Is it related to a video? No
Explain your issue: I have 3 channels and 3 star licenses(1 is another TB account) & 1 starter licenses.
This problem occurred all of my licenses, all of my channels and all of my 3 different browsers.

What browser are you on?:
=== Google Chrome Version 76.0.3809.100 (Official Build) (64-bit)
=== Opera 62.0.3331.116 (Stable Build)
=== FireFox 68.0.2 (64-bit)

Studio Beta or Studio Classic?:
=== at my channel home and both(beta and classic)

What Operating System (Windows / OS / Chrome)?:
=== 64 bit Windows 10 Home. Build 18362.295

What version of TubeBuddy? (Can be found on quicklinks menu):
=== v1.45.630

Was it something that worked before and is broken now, or it has never worked for you?:
=== Nop, It is not displayed from the first use. First use about 3 months ago. It never worked.
=== Channelytics is displaying N/A for all metrics.
=== Please see attachment for an example. Look carefully 3 browsers and 4 channels.
=== My PC is very clean(no virus, no games, no access xxx contents, only Adobe CC and OBS capture software)
=== My PC performance is pretty good.
=== Internet connection is pretty good.
=== I tried other place such as university, pc cafe, my friends house, etc. but it is same.
=== In addition,
Compare Stats is wrong, my subscriber is not zero. Look at the first attach files(uncle plant channel).
Subscriber is more 150/1 weeks. But TB shown 83 subs/month(uncle plant channel).
Moreover, I am introducing and promoting TubeBuddy(in my uncle plant channel) in Korean. There is no way to explain this in my video.

Channel Link:
UCyvAmW4CEn7Ud68jPHPzP7w
UCE5zp4xWVwER4_YMXsWcebg
UChp3CqYshyqoWVRC8K77Jyg

Link your YouTube Channel: https://www.youtube.com/channel/UCyvAmW4CEn7Ud68jPHPzP7w
 

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TubeBuddy

Legendary Poster
12,445
33
Subscriber Goal
5000
User name: uncleplant
Title of thread: Channelytics is not showing metrics data
Request Type Browser Extension/TubeBuddy Website Tools
What browser are you on? Chrome
Studio Beta or Studio Classic? Studio Beta
What version of TubeBuddy? 1.45.630
Is it related to a video? No
Explain your issue: I have 3 channels and 3 star licenses(1 is another TB account) & 1 starter licenses.
This problem occurred all of my licenses, all of my channels and all of my 3 different browsers.

What browser are you on?:
=== Google Chrome Version 76.0.3809.100 (Official Build) (64-bit)
=== Opera 62.0.3331.116 (Stable Build)
=== FireFox 68.0.2 (64-bit)

Studio Beta or Studio Classic?:
=== at my channel home and both(beta and classic)

What Operating System (Windows / OS / Chrome)?:
=== 64 bit Windows 10 Home. Build 18362.295

What version of TubeBuddy? (Can be found on quicklinks menu):
=== v1.45.630

Was it something that worked before and is broken now, or it has never worked for you?:
=== Nop, It is not displayed from the first use. First use about 3 months ago. It never worked.
=== Channelytics is displaying N/A for all metrics.
=== Please see attachment for an example. Look carefully 3 browsers and 4 channels.
=== My PC is very clean(no virus, no games, no access xxx contents, only Adobe CC and OBS capture software)
=== My PC performance is pretty good.
=== Internet connection is pretty good.
=== I tried other place such as university, pc cafe, my friends house, etc. but it is same.
=== In addition,
Compare Stats is wrong, my subscriber is not zero. Look at the first attach files(uncle plant channel).
Subscriber is more 150/1 weeks. But TB shown 83 subs/month(uncle plant channel).
Moreover, I am introducing and promoting TubeBuddy(in my uncle plant channel) in Korean. There is no way to explain this in my video.

Channel Link:
UCyvAmW4CEn7Ud68jPHPzP7w
UCE5zp4xWVwER4_YMXsWcebg
UChp3CqYshyqoWVRC8K77Jyg

Link your YouTube Channel: https://www.youtube.com/channel/UCyvAmW4CEn7Ud68jPHPzP7w

It appears they're hiding their subscribers. This is what would cause the reading to be 0. Could you link all the channels mentioned?

Your channel trade lecture, is showing stats for me.
 
OP
OP
uncleplant

uncleplant

New Member
1
3
It appears they're hiding their subscribers. This is what would cause the reading to be 0. Could you link all the channels mentioned?

Your channel trade lecture, is showing stats for me.

Yes, I see.
But why didn't show Trade Lecture's Real-time subscribers chart?
I never seen Real-time subscribers chart display since use TB.
 

TubeBuddy

Legendary Poster
12,445
33
Subscriber Goal
5000
Yes, I see.
But why didn't show Trade Lecture's Real-time subscribers chart?
I never seen Real-time subscribers chart display since use TB.

That's what I'm trying to figure out can you clear your cache?
 
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