In Progress tubebuddy mobile app not syncing

[Uncle Dan]

Hi, after the last update for the Andriod app (ver 2.0.49) it no longer recognises I have a license, and thats kind of anoying because I pay for that to not be the case. I've already removed and reinstalled, cleared the catch, cleared all the app data, signed out, signed back in, reselected my channel, and yet I get "Sorry, no existing payment found for this channel" So any assistance in this matter would be greatly appreciated.

Thank You,

 

[TubeBuddy]

Hi, after the last update for the Andriod app (ver 2.0.49) it no longer recognises I have a license, and thats kind of anoying because I pay for that to not be the case. I've already removed and reinstalled, cleared the catch, cleared all the app data, signed out, signed back in, reselected my channel, and yet I get "Sorry, no existing payment found for this channel" So any assistance in this matter would be greatly appreciated.

Thank You,

Tagging @Hannah

 

[BamaGuyRTR]

I have a totally different question about the app. It seems to lag on updating stats. It just isn't keeping up like the YT Studio app does. Why is that?

 

[TubeBuddy]

I have a totally different question about the app. It seems to lag on updating stats. It just isn't keeping up like the YT Studio app does. Why is that?

Please create a new support thread, and provide screen shots!