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Answered TubeBuddy Window on Video Screen stuck on "Loading"

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DanielCGuy

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If I go to my channel or another, go to a video.. the TubeBuddy plugin is supposed to show a window with ranked tags, used tags, SEO score, etc.
For weeks now it's just been a grey box with 'loading'.

I have uninstalled and reinstalled the plugin, cleared Chromes cache and restarted. This happens on both my Macbook Pro and my PC.
Can we please resolve this? I attached a screenshot.

Thank you
 

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Nody | Team TB

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TubeBuddy Staff
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Amazing! Thank you all for being so patient with us. I will lock this thread. If you encounter any bugs or issues, feel free to make another new thread in our TubeBuddy Question sub-forum.
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,304
26
Subscriber Goal
2000
If I go to my channel or another, go to a video.. the TubeBuddy plugin is supposed to show a window with ranked tags, used tags, SEO score, etc.
For weeks now it's just been a grey box with 'loading'.

I have uninstalled and reinstalled the plugin, cleared Chromes cache and restarted. This happens on both my Macbook Pro and my PC.
Can we please resolve this? I attached a screenshot.

Thank you
Yep, it's a known issue and our team is working on it fixed. As soon as the issue is resolved, I will update you here! Alternatively, you can also drop a support ticket at support@tubebuddy.com so that you can be provided more detailed information about this.
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,304
26
Subscriber Goal
2000
Amazing! Thank you all for being so patient with us. I will lock this thread. If you encounter any bugs or issues, feel free to make another new thread in our TubeBuddy Question sub-forum.
 
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Not open for further replies.