Answered TubeBuddy Window on Video Screen stuck on "Loading"

[DanielCGuy]

If I go to my channel or another, go to a video.. the TubeBuddy plugin is supposed to show a window with ranked tags, used tags, SEO score, etc.
For weeks now it's just been a grey box with 'loading'.

I have uninstalled and reinstalled the plugin, cleared Chromes cache and restarted. This happens on both my Macbook Pro and my PC.
Can we please resolve this? I attached a screenshot.

Thank you

 

[Nody | Team TB]

Amazing! Thank you all for being so patient with us. I will lock this thread. If you encounter any bugs or issues, feel free to make another new thread in our TubeBuddy Question sub-forum.

 

[Nody | Team TB]

If I go to my channel or another, go to a video.. the TubeBuddy plugin is supposed to show a window with ranked tags, used tags, SEO score, etc.
For weeks now it's just been a grey box with 'loading'.

I have uninstalled and reinstalled the plugin, cleared Chromes cache and restarted. This happens on both my Macbook Pro and my PC.
Can we please resolve this? I attached a screenshot.

Thank you

Yep, it's a known issue and our team is working on it fixed. As soon as the issue is resolved, I will update you here! Alternatively, you can also drop a support ticket at support@tubebuddy.com so that you can be provided more detailed information about this.

 

[DanielCGuy]

Any ETA on this Naeem.. Appreciate you!

 

[Nody | Team TB]

Any ETA on this Naeem.. Appreciate you!

The issue should be fixed (I believe), could you please check and confirm?

 

[DanielCGuy]

Naeem, you freaking legend! Thank you sir! I appreciate you and devs team getting on this! Thank you! Merry Christmas!

 

[GenExDividendInvestr]

Works for me as well now.