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Answered Video stats does not load, it just keeps buffering

Nody | Team TB

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We are happy to report that the Videolytics tool is working again. Thanks so much for your patience.

Please ensure your TubeBuddy extension has updated to version number v1.45.1510 to see the update:



 

zenos2916

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Same for me. It's just loading and never loads the data. I tried reinstalling the extension, switching from chrome to firefox, clearing browser cache. Nothing helped.
 

ChefKevinAshton

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2
I have the same problem, the Channelytics window on my channel is has lnot loaded (just buffering) for the last 3 days.
I have reported this but it is still not fixed.
 

DiscoveringJapan

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I've been a TB member for a while and my Channelytics just started doing this today. I turned off ad blockers, VPN, cleared cache, uninstalled/reinstalled TB, but nothing helped. I submitted a TB ticket, so I hope to get some answers soon. I use this feature extensively for my channel's analytics.
 
-1

Nody | Team TB

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It's a known issue! Our engineers are working on it's fixed. Once the issue has been resolved, we will update you here. In addition to that, you can also follow this help article, where the status will be updated on a real-time basis once the issue has been resolved:


Thank you for your kind understanding over this! We apologize for the inconvenience it has caused.

P,S Channelytic is working again! We pushed another update that addresses that issue.
 

yoitzmekami

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It's a known issue! Our engineers are working on it's fixed. Once the issue has been resolved, we will update you here. In addition to that, you can also follow this help article, where the status will be updated on a real-time basis once the issue has been resolved:


Thank you for your kind understanding over this! We apologize for the inconvenience it has caused.

P,S Channelytic is working again! We pushed another update that addresses that issue.
Thank you. Hopefully it will be fixed soon as it keeps loading but never fully loads on all future videos that I open as well and it just takes a lot of extra space.
 

zenos2916

New Member
3
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Still not working for me. It starts loading and the spinner never goes away.
use Warp Cloudflare.
if this does not work then change your browser.
it might be a cookie reloading problem.
Already did that, switched from Chrome to Firefox, tried using a VPN, reinstalled the extension. Nothing changed.
 

Nody | Team TB

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We are happy to report that Channelytics is working again. Please ensure your TubeBuddy version is updated to version number v1.45.1507



If Channelytics does not show when visiting a channel's homepage on YouTube, please ensure the URL has the channel's handle, not the Channel ID. For example, https://www.youtube.com/@TubeBuddy not https://www.youtube.com/channel/UCo33niDKpTpgwZ_dohqvylg


We are still working on getting Videolytics working again. You may follow this Help Center article for updates regarding the Videolytics issue - https://support.tubebuddy.com/hc/en...915--November-8-2023-Videolytics-not-loading-
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,199
26
Subscriber Goal
2000

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,199
26
Subscriber Goal
2000
We are happy to report that the Videolytics tool is working again. Thanks so much for your patience.

Please ensure your TubeBuddy extension has updated to version number v1.45.1510 to see the update: