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Answered TubeBuddy Mobile Won't Let Me Sign In

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djrathbun

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I have a Pro license and use TB on both my Macbook and iPhone. Yesterday TB Mobile went into a loop asking me to sign in, I'd sign in with my Gmail account, the 2-step verification pops up on my YouTube app on the iPhone, I say it is me and when I go back to TB mobile, it starts all over again. I've deleted the app, restarted my phone, reinstalled the app - same thing. I'm logged in okay on my Macbook, so I can still use TB for my YouTube channel, but the iPhone app is hooped. WTF?
 

Nody | Team TB

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Heya! Thank you for your patience.

That's indeed strange, usually, it should be fixed once you reinstall the mobile application. Can you please make a support ticket at https://tubebuddy.com/support or send us an email at support@tubebuddy.com so that our support team can look into this and do the needful?

We apologise for the inconvenience it has caused you through this.

Thank you for your understanding :)
 
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