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Answered TubeBuddy Channelytics has stopped - how do I get support?

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JDub

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I've been using TubeBuddy for a while and I really like the channelytics plugin that loads directly in the browser inside YT. However on October 9 it stopped updating.

I saw someone else with the same problem and I've emailed support 3-4 days ago but I never heard back. How do I get it updating again and how do I get support for this?

Thanks
 

Nody | Team TB

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TubeBuddy Staff
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I've been using TubeBuddy for a while and I really like the channelytics plugin that loads directly in the browser inside YT. However on October 9 it stopped updating.

I saw someone else with the same problem and I've emailed support 3-4 days ago but I never heard back. How do I get it updating again and how do I get support for this?

Thanks
Heya! Please check the sticky thread where we have mentioned about this bug :)

It's a known issue and our team is working on it.


Once the issue has been resolved, we will update it there, so please keep an eye on it!
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,381
26
Subscriber Goal
2000
I've been using TubeBuddy for a while and I really like the channelytics plugin that loads directly in the browser inside YT. However on October 9 it stopped updating.

I saw someone else with the same problem and I've emailed support 3-4 days ago but I never heard back. How do I get it updating again and how do I get support for this?

Thanks
Heya! Please check the sticky thread where we have mentioned about this bug :)

It's a known issue and our team is working on it.


Once the issue has been resolved, we will update it there, so please keep an eye on it!
 
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