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Answered Help about Legend MEMBER

DaninhoTheBoss

New Member
1
2
Hello, hello, I acquired the legend membership 5 minutes ago, but I accidentally selected a channel that was not the one I normally use, that is, the channel where I wanted to use these tools. I have sent a message to support telling them about this error on my part, but I wanted to know if anyone here knew how to change it.
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,489
26
Subscriber Goal
2000
Hello, hello, I acquired the legend membership 5 minutes ago, but I accidentally selected a channel that was not the one I normally use, that is, the channel where I wanted to use these tools. I have sent a message to support telling them about this error on my part, but I wanted to know if anyone here knew how to change it.

Hey! Can you please drop us an email at support@tubebuddy.com so that our team can look into this? Thank you!
 

Spongebob_Milo96

New Member
2
1
I'm currently on Legend Subscription. I paid it just this Jun 19, 2024. Please help me. I've done all I can do to solve the 'Sign-in Required Issue.' Every time I log in to use Tubebuddy extension it leads me back to Tubebuddy Account then says, 'Sorry the account you selected doesn't have an active Youtube Channel.' I already sent a request to the Customer Support. I've attached a screenshot for reference. I need it as an SEO specialist.
 

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Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,489
26
Subscriber Goal
2000
I'm currently on Legend Subscription. I paid it just this Jun 19, 2024. Please help me. I've done all I can do to solve the 'Sign-in Required Issue.' Every time I log in to use Tubebuddy extension it leads me back to Tubebuddy Account then says, 'Sorry the account you selected doesn't have an active Youtube Channel.' I already sent a request to the Customer Support. I've attached a screenshot for reference. I need it as an SEO specialist.

Thank you! Please DM Me the email address that you used for submitting the ticket, and I'll get it bumped for you. The earliest you will hear from our team is 48 working hours since we're seeing an uptick in our tickets.
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,489
26
Subscriber Goal
2000
I don't know how I'm going to DM (direct message) you, so I'll just post the email here: incomethatispassive@gmail.com. I appreciate you responding quickly.

Thanks for the prompt response. This has been taken care of by one of our support representatives. If the issue persists, please feel free to reach out, and we will investigate further.