Hey! I'm sorry for the delay in response. I hope the issue is resolved by now. However, if not, then please contact our support team by dropping an email at support@tubebuddy.com. They'll get back to you in 24-48 working hours. Depending on the ticket queue, it can take longer than that. If you don't hear from our support team in 48 working hours, please DM me your ticket ID and I can get it checked for you!
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