Answered [Issue Resolved] Tubebuddy Videoanalytics

[Krataiandbrett]

Youtube was down for a while this afternoon and I have since lost the ability to see TubeBuddy video analytics beside videos I am watching. Did this happen for everyone or is there a way I can turn them back on? thanks

 

[Nody | Team TB]

Hi! The issue has been fixed; you should be able to see the videolytics. If the issue still persists, please drop me a DM on forums.

 

[AE021]

I lost that too. Hoping it's back soon!

 

[matmas]

Youtube was down for a while this afternoon and I have since lost the ability to see TubeBuddy video analytics beside videos I am watching. Did this happen for everyone or is there a way I can turn them back on? thanks

They've disappeared for me too... and I also would like to know how to reactivate them!

 

[Nody | Team TB]

Hi!

We are aware of an issue with the Videolytics feature not loading for customers after our recent extension update. Resolving this problem is our utmost priority and our dedicated Development Team is actively working on identifying the cause and implementing necessary fixes.

We've marked this issue as high-priority, meaning our team is fully dedicated to its resolution. We'll keep you updated on the progress and sincerely apologize for any inconvenience.

Thank you once again for your kind understanding over this

 

[Nody | Team TB]

Hi! The issue has been fixed; you should be able to see the videolytics. If the issue still persists, please drop me a DM on forums.