YouTube Help Channel Missing to Manage as Admin

[OMMIACO]

Our web designer created a YouTube channel for our newer nonprofit and then made myself and our founder as admins to manage the page. He said:

The YouTube account is @ofmountainsandmen You both are admins, and I am no longer an admin on that account. If you are an admin of the YouTube channel, you'll be able to switch accounts by clicking on your profile picture and clicking "Switch Account." It should show up.

I've tried everything to make this work and it will not and our web designer is at a loss also. Our founder and I cannot find any "welcome emails" from Youtube back to August 2022 when this took place and we're growing quickly with the need to upload videos of our trips.

Has this happened to anyone else or is there a way to recover access as an admin to this?

Thanks,
J

 

[The Jungle Explorer]

Hmmm...? This is a complex one. The process of handing over a channel to another account is not a simple one. I created a new channel under an account and after that channel took off, I wanted to switch it over to its own account with an email that matched the brand name. Took me a lot of work to find out how to do it. The option is buried very deep in the YT Studio menu. Here is a guide that may help.

Move your YouTube channel from one Brand Account to another - YouTube Help

Before you start: A YouTube channel is automatically connected to an account. There are two different types of accounts: Google Account You need a Google Account to sign in to Y

support.google.com

 

[OMMIACO]

When I use our non-profit email address in YouTube, that's supposed to be associated with the channel created, it's not there and wants to create a new channel which is conflicting. The one created by our web designer has our promo video on it. I don't necessarily want a second channel for the non-profit. Neither I (to my personal email) nor our founder (to his personal email) received an invitation from YouTube to manage/admin that page. We also don't see an invite to the non-profit email address. I looked through your article and the branding channel language doesn't apply here unfortunately but thank you for passing over. I went through all of the steps with no success. This is definitely a complex one. When our web designer set it up, using our Gmail login information, he then handed over those permissions to myself and our founder. It's starting to seem almost impossible to resolve this.

 

[OMMIACO]

I don't know if there's a way to connect with YouTube to receive a new invitation for a page that was setup to manage, be the owner of under my personal account?

 

[The Jungle Explorer]

When I use our non-profit email address in YouTube, that's supposed to be associated with the channel created, it's not there and wants to create a new channel which is conflicting. The one created by our web designer has our promo video on it. I don't necessarily want a second channel for the non-profit. Neither I (to my personal email) nor our founder (to his personal email) received an invitation from YouTube to manage/admin that page. We also don't see an invite to the non-profit email address. I looked through your article and the branding channel language doesn't apply here unfortunately but thank you for passing over. I went through all of the steps with no success. This is definitely a complex one. When our web designer set it up, using our Gmail login information, he then handed over those permissions to myself and our founder. It's starting to seem almost impossible to resolve this.

Don't give up. Have you tried contacting YouTube support?

 

[OMMIACO]

Don't give up. Have you tried contacting YouTube support?

I "sent feedback" because they prioritize paid vs free accounts.

 

[Nody | Team TB]

I "sent feedback" because they prioritize paid vs free accounts.

I'd as well recommend reaching out on their Twitter handle @TeamYouTube ; they tend to reply there faster than normal feedback ( unless you're a partner or subscribe to Google one )

 

[Baumi]

Was Sie beschreiben, ist ein seltsamer Fall. Sie können Moderatorrechte vergeben, aber warum sollten Sie Ihre Administratorrechte an Personen weitergeben? Ich würde, wenn mir jemand helfen wollte, ihm nur Moderatorenrechte, aber keine Admin-Rechte geben, also gibst du alles aus der Hand!!! Schreib doch mal dem YouTube-Support per E-Mail, erkläre ihm, was du genau meinst und bitte um Hilfe.