Answered Videolytics of Tubebuddy Not working!

[Zishu92k]

Hey guys , so i've been a tubebuddy user for almost an year!
For some reason my Tubebuddy is not showing Videolytics ( tags,tubebuddy score,etc on right side of video when its playing)
My Browser is Opera
I've tried :
1) reinstalling tubebuddy extension on opera
2) clearing all data from opera
3) re logging in both youtube and tubebuddy
4) Same thing happens with chrome ( It doesnt show videolytics at all! )
5) My tubebuddy is grayed out!
Screenshot attached (My TubeBuddy is working on site as it is logged in but not showing videolytics)

 

[Nody | Team TB]

Hey guys , so i've been a tubebuddy user for almost an year!
For some reason my Tubebuddy is not showing Videolytics ( tags,tubebuddy score,etc on right side of video when its playing)
My Browser is Opera
I've tried :
1) reinstalling tubebuddy extension on opera
2) clearing all data from opera
3) re logging in both youtube and tubebuddy
4) Same thing happens with chrome ( It doesnt show videolytics at all! )
5) My tubebuddy is grayed out!
Screenshot attached (My TubeBuddy is working on site as it is logged in but not showing videolytics)

As you said you have done almost everything which we recommend our users and it didn't work out, please make a support ticket at https://tubebuddy.com/support so that our team can look into this and get this sorted out for you, please note that you won't get a reply from our team right away, please give 24-48 working hours

Hope it helps