Affiliate Question Why are Installations are not counted on install link?

[ComputerKumpel]

Dear All,
I created a german Landing Page @ Tubebuddy.de with a direct link to installation.

Install | TubeBuddy

The clicks where counted normaly but no installations, I was wondering becaus I got 52 clicks but no installations so I tested it with a privat window and a new Youtube Account, but it only counted the click and not the installation. So in this case there is also no sale possebil :-(

Perhaps someone has a solution for me ;-)

best regards

Marcel

 

[RobBalasabas]

Hi @ComputerKumpel - can you send us an email at affiliates@tubebuddy.com so we can take a closer look at this for you. Please provide your affiliate code in the email, so we can investigate further.

 

[ComputerKumpel]

@RobBalasabas thx for your quick replay. Sended the Email a minute ago ;-) have a nice day

 

[EvaWar]

Hmmm, just checked and I also got 113 clicks an no installs. Seems to have a low conversion rate? I been using the free trial link: https://www.tubebuddy.com/freetrial?a=evawar

 

[ComputerKumpel]

Hmmm, just checked and I also got 113 clicks an no installs. Seems to have a low conversion rate? I been using the free trial link: https://www.tubebuddy.com/freetrial?a=evawar

Yea maybe but my link goes directy to installation, and its before explaint in a video. So it should generate more installs also I testet it with a privat window, a clean youtube user and and no addons installt in browser. And it doesent count the install only the click. But I send now a mail perhaps they have a solution and I will report also in here ;-)

 

[MagicLex]

Me too have same problem..

 

[Faith films]

I have a problem in affilitiate program. I have many friends that install TubeBuddy using the link that i send to them but the installations are not counted. I was thinking because i have 11 clicks but there's no installs so there's no possible payment.

I hope you help me as soon as possible.

 

[EvaWar]

132 clicks on no installs on mine now...

 

[RobBalasabas]

Hi everyone, can you send us an email at affiliates@tubebuddy.com so we can take a look at your links and details, a little closer.

 

[Prathamesh]

I do have the same problem and have sent a mail regarding this issue, I hope it will be solved

best regards

Prathamesh

 

[RobBalasabas]

Yes, if you experience this, please email our team at affiliates@tubebuddy.com so we can take a closer look at your specific scenario. Thank you