Solved User does not exist?

Discussion in 'Support' started by Draconicrose, Jun 18, 2017.

  1. Draconicrose

    Draconicrose Member

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    Wasn't sure where to put this but here it goes: if you hover over my avatar and check my youtube link thingy, it'll direct you to https://www.youtube.com/user/ZtSuNMtpwlUDkOZw0Nj6lA which is the URL that gets generated if I use the userID found here. It says the user does not exist. It does the same if I use the channel ID.

    I can't use 'Draconicrose' as my youtube username because that leads to my personal youtube channel. I've tried to change this with youtube but they say it's impossible because of their new system.

    The correct link is https://www.youtube.com/c/draconicrose <- with the new /c/ denominator.
     


  2. Paul

    Paul Active Member TubeBuddy Pro

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    I just clicked on your Avatar link and on the link you provided. They both go to the correct channel. :sun:
     


  3. Draconicrose

    Draconicrose Member

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    I would like more people confirming this. It still doesn't for me, even on my phone.
     


  4. DragoNate

    DragoNate Well-Known Member TubeBuddy Star

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    The c/draconicrose link works fine. The problem with the link hovering over your avatar is that is has user in it. It shows as
    https://www.youtube.com/user/UCZtSuNMtpwlUDkOZw0Nj6lA
    It should, instead, say channel. User is for your username.
    Also note that the "user" parameter has changed with YouTube. That's how URLs worked before they changed it a few years back.
    https://www.youtube.com/user/draconicrose goes to a channel that is NOT yours because of this reason.
    Since you have your custom URL now though, you don't even need the "c" parameter.
    https://www.youtube.com/draconicrose works perfectly fine :)

    Here on TubeBuddy, the avatar YouTube link only works for those that had an account with the "user" parameter a few years back. The ID is not the same thing.
    Hope this helps!
     


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  5. Guitar Hack

    Guitar Hack Active Member

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  6. Draconicrose

    Draconicrose Member

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    Yes, I know, problem is, I'm not the one putting the /user/ there, TubeBuddy is! I only put in the ID. So it's either a bug or the software wasn't made to deal with cases such as mine. I think most channels nowadays wouldn't work with that and the system should be changed.
     


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  7. DragoNate

    DragoNate Well-Known Member TubeBuddy Star

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    Ah, right, I remember now it did that automatically for me too, but I last tried months ago.
    That system ONLY works with the old channel URLs unfortunately.
    Maybe @Andrew knows a way to fix this or something?
     


  8. Andrew

    Andrew Superman Administrator

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    Its a thing in YTs and so I need them to fix it, so I can XD
     


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  9. Draconicrose

    Draconicrose Member

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    I think it'd be an easy fix on the forum side. Instead of automatically creating the url, just let the user post the entire thing.
     


  10. Andrew

    Andrew Superman Administrator

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    This is a third party plugin we utilize for that feature, and have messaged them about it, but it's how they set it up.
     


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