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Answered Trouble Uploading Thumbnails in TubeBuddy – Need Help!

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Ruby Grace

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I've been using TubeBuddy for a while now, and it's been a great tool for managing my YouTube channel. Whenever I attempt to upload a thumbnail through TubeBuddy, the process seems to stall or get stuck. I've followed all the usual steps and made sure my image meets the requirements, but it just won't go through. Has anyone else experienced this problem recently?
 

Nody | Team TB

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I've been using TubeBuddy for a while now, and it's been a great tool for managing my YouTube channel. Whenever I attempt to upload a thumbnail through TubeBuddy, the process seems to stall or get stuck. I've followed all the usual steps and made sure my image meets the requirements, but it just won't go through. Has anyone else experienced this problem recently?
Hey! I'm really sorry for the inconvenience it has caused you through this. We would love to give this a check. Can you please drop an email to our support team at support@tubebuddy.com? If possible, please attach a video recording of the issue so that our support team can investigate this and help you quickly.

If you don't hear from them in the next 48 working hours, please drop me a DM on the forums with the ticket id, and I'll get that check for you.

Hope this helps :)
 

Nody | Team TB

Administrator
Administrator
Moderator
TubeBuddy Staff
1,377
26
Subscriber Goal
2000
I've been using TubeBuddy for a while now, and it's been a great tool for managing my YouTube channel. Whenever I attempt to upload a thumbnail through TubeBuddy, the process seems to stall or get stuck. I've followed all the usual steps and made sure my image meets the requirements, but it just won't go through. Has anyone else experienced this problem recently?
Hey! I'm really sorry for the inconvenience it has caused you through this. We would love to give this a check. Can you please drop an email to our support team at support@tubebuddy.com? If possible, please attach a video recording of the issue so that our support team can investigate this and help you quickly.

If you don't hear from them in the next 48 working hours, please drop me a DM on the forums with the ticket id, and I'll get that check for you.

Hope this helps :)
 
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