Answered Best Priactices - Captions not detected

[The Boozebuddy]

I manually add captions to my videos from a script - copy and pasting them into the Subtitles section and selecting 'auto sync' when uploading my videos. TubeBuddy doesn't seem to detect the captions and it's the only thing in 'best practices' that always shows. Am I doing something wrong in how I'm adding captions?

 

[Nody | Team TB]

"Best Practices" whoops, Daylight Savings Time strikes again.

Heya! Thank you for being so patient.

It seems the issue is not global but rather account related. Can you please email our support team at support@tubebuddy.com so our team can get this check?

 

[The Boozebuddy]

"Best Practices" whoops, Daylight Savings Time strikes again.

 

[Nody | Team TB]

"Best Practices" whoops, Daylight Savings Time strikes again.

Heya! Thank you for being so patient.

It seems the issue is not global but rather account related. Can you please email our support team at support@tubebuddy.com so our team can get this check?

 

[The Boozebuddy]

Heya! Thank you for being so patient.

It seems the issue is not global but rather account related. Can you please email our support team at support@tubebuddy.com so our team can get this check?

Thanks, emailing now!

 

[Nody | Team TB]

Thanks, emailing now!

Thank you!