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TubeBuddy News Reserve National Bank of India News (Updated 11.30.2021)

Stanley Orchard

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For our users who are currently located in India: Recently the Reserve Bank of India (RBI) issued a ruling that prevents the ability to sign up for subscription services which require automatic, and recurring billing. The TubeBuddy billing system is unfortunately set up in this manner, and resolving this issue is not going to be a simple fix. At this time we are discussing this issue, but we do not have a resolution in place that will be acceptable to the RBI.

TubeBuddy is going to have to make some changes to their payment process in order to facilitate the ability of users in this region to sign up for our services. Unfortunately these changes to our infrastructure are not something that we can simply update. In order to do so we are looking into more long-term update options rather than simply offering short-term solutions. As such it may be several weeks before we get this issue resolved.

TubeBuddy will be utilizing this column to keep our India users abridged of updates regarding this subject and if you have any questions you may post them in the comments below. We will do our best to provide the most accurate information possible. Obviously we are very sorry for the inconvenience suffered as a result of this situation and we hope to have a working solution available as quickly as possible.
 
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Stanley Orchard

Stanley Orchard

Amazingly Decent and Not-At-All Terrible Fishing
Administrator
Moderator
TubeBuddy Staff
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Update Nov. 23, 2021:

We have finished triage for determining the exact issues which prevent users from successfully accessing our payment system and have developed a system that will allow for payment approval by RBI standards. The website is currently being updated to reflect this for our users in India and we hope to be running tests on this update later this week. Our plan is to implement a full roll-out early next month.
 
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Stanley Orchard

Stanley Orchard

Amazingly Decent and Not-At-All Terrible Fishing
Administrator
Moderator
TubeBuddy Staff
1,855
24
Subscriber Goal
250000
Update Nov. 30, 2021:

Our website development team has concluded with triage and has developed a payment system that fits into our current site design as well as our own billing system and meets the requirements of the RBI. We have implemented testing of this for some users in India. Should this test be successful we will do a full roll out next week.