In Progress Tubebuddy Mobile Doesn't Recognize Tubebuddy License

[Tim Queen]

User name: Tim Queen
Title of thread: Tubebuddy Mobile Doesn't Recognize Tubebuddy License
Request Type TubeBuddy Mobile
Android or (Apple) IOS? Apple IOS
What version of TubeBuddy Mobile? 1.6.4

Explain your issue: At the moment "hiding comments" doesn't work anymore and instead redirects me to the upgrade to Tubebuddy Mobile Unlimited on my iPhone.

I logged out and back in again. This didn't fix it.

I uninstalled and reinstalled the app. This doesn't work either.

Neither did rebooting my iPhone.
Link your YouTube Channel https://www.youtube.com/channel/UC01x67RdxAnbMwja6aBzPjQ/

 

[TubeBuddy]

User name: Tim Queen
Title of thread: Tubebuddy Mobile Doesn't Recognize Tubebuddy License
Request Type TubeBuddy Mobile
Android or (Apple) IOS? Apple IOS
What version of TubeBuddy Mobile? 1.6.4

Explain your issue: At the moment "hiding comments" doesn't work anymore and instead redirects me to the upgrade to Tubebuddy Mobile Unlimited on my iPhone.

I logged out and back in again. This didn't fix it.

I uninstalled and reinstalled the app. This doesn't work either.

Neither did rebooting my iPhone.
Link your YouTube Channel https://www.youtube.com/channel/UC01x67RdxAnbMwja6aBzPjQ/

Sent this to the mobile team.

 

[Jim]

Hi Tim,

Sorry to hear you hit this issue. I just made an update to your account that should fix it. Please try signing out of the app and signing back in. Once you do it should show you as upgraded, but if not please let me know.

Thanks!
Jim